Privacy Policy


For the use of certain services, DAMEL GROUP may require users to provide specific data of a personal nature to the DAMEL GROUP (hereinafter, "Personal Data").

DAMEL GROUP makes available to users this Data Protection Policy where the purposes of its collection and processing are defined.

The information that you provide to DAMEL GROUP as a user through the website is protected in accordance with the terms of this Privacy Policy and in accordance with Spanish legislation and applicable community regulations.

The use of this website confers user status and implies express and unequivocal acceptance of this privacy policy.

All operations, transactions and technical procedures performed in an automated way or otherwise and that facilitate the collection, storage, modification, transfer or other actions on personal data will be considered as personal data processing.

Statement of Compliance

DAMEL GROUP with tax ID number B-53514170 and address for the purposes of notifications in C / Ciudad de Barcelona, no. 20, Fuente del Jarro Industrial Estate, 46988, Paterna (Valencia), Spain (hereinafter, the "Provider"), informs users (hereinafter, "users") through this document of the use and processing of personal data that they provide or may provide through their browsing activity and the data protection policy that will be applied to such data, so that users may determine freely and voluntarily whether they wish to provide Personal Data that may be requested in the forms designed for such purpose.

Likewise, DAMEL GROUP guarantees users the confidentiality and privacy of the personal data collected, having adopted security measures to prevent the alteration, loss, or unauthorized access and guarantee the integrity and security of personal data, in accordance with the Organic Law 15/1999 of December 13 on Personal Data Protection, Royal Decree 1720/2007 of December 21 and other applicable regulatory developments.

DAMEL GROUP will not be held responsible for incidents regarding personal data collected when these are derived from an attack or unauthorized access to our systems in such a way that is impossible to detect through the security measures implemented or when it is due to a lack of diligence on the user's part.

The user declares, accepts and guarantees that the personal data provided to DAMEL GROUP are accurate, being the only one responsible for any direct or indirect damage or harm that could be caused to DAMEL GROUP as responsible for this website or to third parties, if the forms are completed with false or third party information causing deception, damage or prejudice.

Children's Privacy

Minors, and in any case, minors under 14 must obtain prior permission from their parents, guardians or legal representatives to access and/or use the website or services offered or for the transfer of their data of a personal nature.

In the event that DAMEL GROUP detects users who may be under 14 years of age, it reserves the right to request identity documents and/or the authorization of their legal representatives. DAMEL GROUP reserves the right to cancel the registration of those users who are unable to accredit or provide these documents to DAMEL GROUP.

Incorporation of personal data to files, purpose and processing

DAMEL GROUP informs users that all personal data provided through the website, including IP address, will be stored and processed in files owned by DAMEL GROUP that have been set up for the purposes of this privacy policy.

The purpose of personal data files of private ownership registered by DAMEL GROUP can be consulted through public records made available by the Spanish Data Protection Agency.

Prior to submitting any request for information through the website, it is necessary to expressly accept, by means of a "click" on the button at the end of the personal data collection forms. "I have read and accept the Privacy Policy", as well as all those particular conditions collected for the use of certain services. Failure to accept this Privacy Policy means that the process of requesting different website services and/or information cannot be completed.

Therefore, through the checkboxes the user accepts this privacy policy and we obtain your consent to send informative communications about our products and activities as well as responding to requests made by the user.

Ways in which personal data are collected. Purposes of the treatment.

The personal data collected will be processed automatically and incorporated into the corresponding files of which DAMEL GROUP is the owner and which are duly registered in the General Register of the Spanish Data Protection Agency. Likewise, you can provide us with your data by telephone, email and other means of communication indicated in the Contact section. The purposes of processing these data will be the management and administration of the same, sending updates of the services, technical operational and commercial information about products and services, opinion surveys, and orders as well as managing the data received through web forms for query resolution.

You are informed that these data will be managed automatically for the administration, expansion and improvement of our services as well as for technical and commercial purposes on the services offered. In any case, the data collected and processed are only those that are essential for the purposes indicated above.

The user is responsible for the accuracy of his data, pledging not to introduce false data and proceed to rectify them if necessary. The provider puts at the disposal of the user all the means so that he can proceed to the modification of his data by means of the designated forms on our webs. The user states that when he does not enter his own personal data but those of a third party, he is duly authorized to do so.

Fields marked with an asterisk (*) are compulsory. If not filled in, the consequence is the impossibility of providing the service that is being requested or the impossibility of sending the request for information.

Certain services provided through the web may contain special conditions with specific provisions regarding personal data protection. It is essential to read and accept them prior to requesting the service in question.

DAMEL GROUP states that it does not use user data for any other purpose not expressed in this privacy policy, nor send additional information not requested through your express consent.

Exercise of Data Protection rights

The user has the right to request and obtain free of charge, information about their personal data submitted for processing, their origin (which in our case will always be the forms located on the web) and any communications that may affect them.

To obtain this information, it must be requested by the user at the following email:

The request must be made from the email address included in the form/s. Otherwise, your data will not be shown, since your identity will not be considered sufficiently proven.

The Provider will be exempted from liability in the event that the request for showing or rectifying data is made from the email address that you have provided through any of the forms on the Website, as in that case it will be presumed that it is the user who is making the request.

The user can modify their preferences of commercial shipments at any time, as well as exercise their ARCO rights (access, rectification, cancellation and objection) provided in the Organic Law on Personal Data Protection, through a written notification to DAMEL GROUP at the address indicated on the website or by sending an email to the following address with the subject BAJA LOPD. In both cases, the user must produce their pertinent identity document that accredits their identification.

The user also has at his disposal the models and forms that the Spanish Data Protection Agency makes available on the portal for the exercise of their rights.

Once the request has been received by the user, DAMEL GROUP will exercise the rights within a maximum period of 10 days in accordance with the procedures defined for that purpose by the company and in accordance with current regulations.

Cancellation involves the blocking of data, which is only retained for the case of collection by the competent public authorities or the Courts.

DAMEL GROUP actively works with social network channels with the main purpose of publishing and disseminating information about the services provided through the web. In case you access this website using an application that connects a social network with this website, the user will be authorizing the social network to share some data with DAMEL GROUP. The treatment that DAMEL GROUP will carry out with these data will be the one that the social network allows to corporate profiles.

In the event that the user intends to exercise their ARCO rights, DAMEL GROUP will only be able to attend it in relation to the information that is under its control. Anything beyond the control of DAMEL GROUP should be requested from the social network in question.

Security measures

Finally, DAMEL GROUP informs that they have adopted the security levels of personal data protection legally required by current regulations, and has installed all the technical and organizational means and measures at their disposal to prevent loss, misuse, alteration, access unauthorized and theft of personal data that is provided to us. However, the user should be aware that Internet security measures are not impenetrable.

Transfer of data to third parties

DAMEL GROUP informs users that their personal data will not be transferred to third parties or organizations, with the exception that such transfer of data is covered by a legal obligation or when the provision of the service implies the need for a contractual relationship with suppliers of services in charge of treatment. In the latter case, only the transfer of data to the third party will take place when DAMEL GROUP has the express consent of the user and maintains a contractual relationship with the person responsible for the treatment that ensures confidentiality and compliance.

Prohibition to users from disclosing data to third parties

DAMEL GROUP expressly prohibits the user from sharing, providing or transferring data to third parties, which could be obtained as a result of contact, interaction or browsing or consulting through this website, unless he can prove the express authorization of the user whose data is being given.

The user acknowledges his responsibility by obliging himself to hold the DAMEL GROUP harmless against any possible claim, penalty, fine or sanction that he may be obliged to bear as a consequence of the userĀ“s breach of the aforementioned obligation.


In the "Cookies Policy" link, we inform you that this website may use cookies to perform certain functions that are considered essential for the correct functioning and visualization of the site, to share in social networks and to perform statistical analysis evaluation and proposals for improvement.

Term and Amendment

DAMEL GROUP reserves the right to modify, totally or partially, this Privacy Policy, publishing the changes on the website. Likewise, it may carry out without prior notice the modifications it deems appropriate on the website, being able to change, delete or add both the content and services it provides, and the way in which they are presented or located. As a result, those that are published at the moment in which the user accesses the website will be understood as valid, so the user should read them periodically.

Regardless of the provisions, DAMEL GROUP may terminate, suspend or interrupt, at any time without prior notice, access to the page content, without the possibility of the user being entitled to claim compensation.

We use our own and third party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits.
If you continue browsing, we consider that you accept their use. You can change the settings or get more information here.